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Active participant in definition, planning and execution process of the funding and liquidity strategy, in accordance with internal policies and local regulations; the main objective is to efficiently manage funding and liquidity to support business growth, minimizing cost of funds.
El Analista de Cobranza es responsable de mantener y realizar todos los convenios, acuerdo, propuestas de los diferentes canales de cobranza y tener el control en el proceso de pago a proveedores y actividades inherentes a este rol, tales como la extracción, análisis y segmentación de información para el cálculo de validación de convenios de acuerdo a su pago oportuno. Con la información que el analista administra debe sugerir planes de acción que optimicen el proceso mismo.
Esta posición requiere trabajar de cerca con el equipo de Cobranza y sus diferentes canales de cobranza, Servicio al Cliente, Finanzas y Tesorería con la finalidad de asegurar el correcto desempeño del proceso.
Por su parte, el departamento de cobranza es el encargado de gestionar el portafolio en mora, a través de distintos medios y canales de cobranza; estableciendo estrategias que permitan alcanzar los KPIs.
Posicion temporal/contrato de 5 meses
As part of the GMF-IO Legal Staff, the Legal Director in Mexico is responsible for the effective and efficient delivery of high quality legal advice by the Legal team in Mexico to the GMF’s business operations in Mexico.
This role oversees the litigation, corporate contracts & other legal matters in country; providing high quality legal advisory services and ensuring legal compliance with applicable laws and regulations aligned with corporate guidelines and policies.
The Service Design Specialist is responsible for implementing the framework and tools that drive the integration among the different areas of the business that collaborate to drive a customer-focused and experience-driven culture across GMF IO. This position is key to the consolidation and alignment of the GMF IO Voice of Customer data, and Customer Journey Maps, using service design principles set by the company to deliver better customer experiences. In addition, this role is key to setting the guidelines to become a customer-centric company, bringing all stakeholders for service co-creation, leading the visualization of the sequence of interrelated actions and intangible services.
The Service Design Specialist will partner with assigned functional leadership and CX leaders to identify, prioritize and execute customer-centered Service Design, Business Process Management, Business Process Improvement, Innovation and Cultural Change projects within their area of responsibility. This position will deploy the SD & PE program by design and executing: Project Portfolio Management, Customer-Centered improvement projects through BPI and Service Design methodologies, BPM implementation, BPI Program management, training of staff, communications and strategic initiatives for continuous improvement and cultural change.
Lastly, it serves as a change agent, problem solver, facilitator, project manager and coach to drive a new customer-centric culture. It is also considered a vital resource to executing process improvement projects on behalf of the organization, thus business acumen will count among one of the key requirements to develop and actively apply while leading by example.
Help to develop the Business Intelligence landscape for the commercial area aligned to country strategy.
The business intelligence area is a strategic pillar for the commercial area. BI works closely and provides service to Sales, Insurance, Marketing, CRM and Product supporting the teams with insights on performance drivers and opportunities.
The area develop, feed and operate information systems that allow managing administrative information, performance and management information for decision making.
Deliver yearly and monthly goals based on previous performance and GMF objectives.
Create analysis models and management report to facilitate planning, development and commercial plan controls generating continuous improvement.
Help to develop the CRM and Digital Strategy for the branch aligned to the global IO Strategy.
Proyecto: Comunicación Digital
Operaciones: Intervención en todas las areas de operaciones que tienen comunicación con nuestros clientes.
At GM Financial we believe that the development and retaining of talent plays a key role in the organizations sucess!
As part of the Human Resources Team, the Talent Management Sr. Specialist will lead Talent Development and Management initiatives with a constant engagement with the HRBP, the Learning Center and leaders of the local operation for our Latin America Operations.
This role plays a key function in the support of talent reviews, performance calibrations & the development of training plans for employees in all levels of the organization.
El Ejecutivo de Ventas desarrollará sus actividades en el piso de ventas de las distribuidoras (agencias). Sus funciones están basadas en proporcionar asesoría y apoyo, así como la generación de reportes y aumento de la venta de créditos en el distribuidor asignado.
The Senior IT Compliance Analyst will lead IT compliance initiatives for GM Financial. As the direct interface between audit groups and the Information Technology Department, the Senior IT Compliance Analyst is responsible for providing guidance to management on critical aspects of external and internal audit initiatives. The Senior IT Compliance Analyst will work to improve the overall posture of IT Compliance at GM Financial.
Responsible for providing PMO support and project coordination services to Projects and Programmes within the GMF IT Function. To assist in project organization, governance and delivery of quality solutions.
Reporting to the AVP Strategic Initiatives, the position will support developing and deploying GM Financial’s strategic planning framework. The framework will assist leadership in understanding emerging trends (e.g., digital and autonomous) and developing a strategic roadmap to create and maintain competitive advantage. The role will collaborate closely with GM’s Strategy group to insure an integrated approach to strategy development. In addition, as strategic initiatives emerge, it is expected that the SA will play an analytical role in their execution.
The IO Data Protection Program Lead willbuild and enhance data protection compliance for the business by partnering with key stakeholders and the lines of business to mitigate data protection compliance risks. Assist the business in ensuring that the day-to-day operations are conducted in compliance with data protection regulatory and legal requirements, in addition to company policies and procedures.
The Compliance Reporting & Testing Lead will be responsible for: (1) leading the Compliance Function in the overall development, management, and maintenance of compliance reporting for the organization; (2) maintaining GMF International Operations (GMF IO) AML software tools; and (3) lead Information Life Cycle Management (ILM) efforts. In addition, the position supports the Compliance Testing Manager in fulfilling the annual testing plan.
The Senior Auditor is responsible for supporting the Audit Operations function. This role offers the opportunity to challenge and automate current Audit Services’ processes, provide creative insights, and identify areas for improvement. The position will also entail preparation and review of reports to management and committees, coordination with other team members, and supporting coordination with external co-sourcing providers. This position requires international travel and reports to Sr. Manager – Audit Operations.
The Fleet Regional Manager located in Guadalajara is a consultant for GM dealerships in commercial & administration areas such as: Fleet Area, F & I (Business Manager), Sales Manager and General Managers but also with sales force and administration area with the objective to create new business for fleet area.
The individual will play a role in Commercial Information Management reporting solutions and production. The candidate will report to the manager in Sao Paulo and will assist in implementing analytic solutions and data strategies for the Latin American Commercial Information Management team.