The Application Service Delivery Operations Manager will be responsible for the availability of all applications. This also encompasses initial deployment, through releases, platform upgrades, component refresh cycles etc. and decommission or replacement for a specific suite of applications. Responsibilities also include end to end service availability and meeting business requirements for performance whilst ensuring compliance and production costs control. In addition, this performer will work directly with the Service Management Director in Detroit on a host of service improvement initiatives. This job will have no direct people care, however, informal leadership and collaboration are critical skill sets.
Skills and Knowledge: