Windows Engineer

Requisition ID
Employee Type
Full Time-Regular
Information Technology



This role involves working in support of a Microsoft environment for International Finance Company - comprising 3,200 users over 20 sites in 14 countries. Comprising of Active Directory, Windows 7 & 10, SCCM, Messaging infrastructure.


  • To assist in the planning, design, implementation, and support of Windows Server and desktop platforms.
  • Maintain and configure SCCM environment
  • Install, configure and maintain windows server 2008R2 / 2012.
  • Take ownership of 3rd Line IT support issues
  • Maintaining the integrity and availability of the Infrastructure
  • Provide technical support for projects as directed
  • Assist with policy, procedure and standards documents based on industry best practices and personal research and experience.
  • Responsibility for Cardiff Lab environment – testing, PC builds, processes
  • Perform critical system changes outside of business hours.
  • Understands and promotes GMAC’s policy on Treating Customers Fairly (TCF).
  • To ensure ongoing adherence to all relevant compliance regulations that may govern the GMAC UK Plc business and complete all regulatory knowledge training where applicable in a timely fashion.


  • Successful candidate will have several years experience working with Microsoft technologies, in a hands on capacity.
  • Experience of supporting global organizations, and large scale technology migrations.
  • Experience of supporting an SCCM environment, and of packaging applications
  • MCSE/MCSA/MCP qualification preferred

Skills and Knowledge:


  • Advanced knowledge of Windows Server and Desktop operating systems.
  • Strong SCCM management and application packaging experience
  • Advanced knowledge of Active Directory.
  • General windows scripting experience
  • Advanced knowledge of TCP/IP
  • Local Area and Wide Area networking concepts and principles.  
  • General knowledge of server and desktop hardware.
  • General knowledge of desktop and server virtualization technologies.
  • General knowledge of internally developed application servers.
  • General knowledge of cross platform integration
  • Ability to communicate quickly, clearly, concisely, appropriately, and intelligently; must foster open communication, speak with impact, listen to others, and write effectively.  
  • Possess critical thinking and analytical skills with an ability to evaluate complex problems and issues quickly and accurately in order to recommend or take the most appropriate course of action.  
  • Good interpersonal skills with an ability to work well with others in teams and collaborative work situations.  


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